That’s not just our opinion. Lynn Kirsch, Director of Human Resources at The Peninsula Beverly Hills, experienced our system and signed us immediately. She described our system as “sexy,” because it looks and feels different than anything else out there. Our system actually interacts with you to conduct the most graceful and effective recruitment, development and training initiatives. Here’s how:

• Expertly Designed for the Service Industry
  We’re service industry insiders who know your needs intimately. Our assessment taps the ten core competencies that predict job performance in the service industry. And our reports are incredible for their level of specificity and flexibility. They even include Action Plans that show you how to use the results for recruitment, individual development and succession planning. Plus, we customize packages to ensure you get a tailored solution that’s amazingly affordable no matter your budget.
• Unlimited Interpretive Support
  As long-standing industry insiders, we know that service businesses don’t sleep. Neither does ours. Our team is available 24/7 to support your implementation. This includes unlimited and personal support on interpreting reports. Our service quality constantly surprises clients, and this makes us proud. Your implementation will exceed your expectations with us supporting you at all times.
• State-of-the-Art Psychometrics
  Most assessments on the market today focus on personality traits and the instruments were constructed and validated using methods outdated since 1960. Not us. Our system isn’t old school – it’s next generation. Morgeson et al. (2007), among other researchers, showed that personality tests are generally poor predictors of work performance (see: Personnel Psychology, 60, pp. 683-729). We instead measure skills and professional attitudes, which are the most robust predictors of performance.
  
  We also use Item Response Theory to ensure superior psychometrics and legal defensibility. These are the same gold standard statistics used in such well-known assessments like the GRE, MCAT and LSAT. Instead of treating questionnaire responses as a set of equally weighted points, these mathematics produce rigorous models of the competencies, and these models are fair to all test takers irrespective of their age, gender, level of employment, industry sector or geography.
  
  Item Response Theory also provides richer, more actionable information than traditional approaches. Further, we are the world's most published team in applied Item Response Theory. We have nearly a half a century of applied research and assessment expertise. No tests and measurement team is more respected in academic and corporate sectors than our experts.

Ask for a free trial and experience for yourself how our system is provocative, engaging and downright effective.