What is the 20|20 Skills assessment?

20|20 Skills is an internet-based HR assessment tool specifically customized for service industry professionals. The site provides a state-of-the-art solution for assessing performance characteristics and company compatibility. It assesses ten core competencies that define peak performers across line, middle and senior levels, and it can be used for candidate screening and selection and for the benchmarking, training and coaching of existing employees. 20|20 Skills was developed by Cornell University, HVS and Integrated Knowledge Systems, Inc.

How do I learn more about implementing 20|20 Skills?

Please download and peruse our informative brochure. Then email or call Dr. Houran who will be eager to answer your questions and explain in more detail the unique features and benefits of the 20|20 Skills assessment.

How do I get started?

As an employer, all you have to do is contact Dr. Jim Houran to discuss your needs so he can prepare a proposal for you. Once you are a client of 20|20 Assessment, our professionals will personally orient and train your department in the use of the assessment. Furthermore, the 20|20 Assessment team offers 24/7 customer support. We consider ourselves part of your HR team, so we are there to help you implement and maintain the system.

As a profile taker, all you have to do is click on the Begin Assessment button and enter in the member ID and password given to you by a prospective employer.

How confidential is my information?

2020skills.com is committed to protecting the privacy of its users. We will use our best efforts to ensure that all information you submit remains private and is used for the purposes we have described. All confidential information is protected in three ways: Password Protection, Secure Server Technology and Personal Identity Control.

Each company will have a separate ID and password. An employer can update its password as often as it likes. If a password is forgotten, use the Contact Us page to let us know. 2020skills.com has the right to change passwords at any time to protect the security of the site.

2020skills.com uses a secure server to host its site. This and other technology used by the site is the same used by major e-commerce and credit card companies. This technology works best on Netscape 4.0 or above and Microsoft Internet Explorer 4.0 or above.

While we take reasonable precautions to guard the confidentiality of all information provided to 2020skills.com, we cannot guarantee that someone will not overcome our security measures or that a potential employer will not misuse your information. Therefore, your posting information on our website constitutes your acceptance of the risk that such misuse may occur and by such posting of information you waive any right to seek legal relief from 2020skills.com due to such misuse.