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Why 2020 Skills?

As a service of HVS, we've worked with and learned from the best. Now we bring a markedly new approach to human capital management that is guaranteed to deliver the exact results you need. Our team is committed to ensuring that your Human Resource team succeeds. Dr. Jim Houran guarantees that his team and the 20|20 Skills product will exceed your expectations.

No other assessment provider knows the service industry like us. That's why industry leaders consistently choose us as the premier turn-key solution for their human capital management. Our unsurpassed innovation and personalization are evident in our differentiators.

Experience and Specialization

Designed in collaboration with Cornell University and Integrated Knowledge Systems for the service industry by measuring all 10 crucial competencies of peak performers. Plus, we pioneered a unique Lie Scale that determines how honestly and motivated candidates behaved while completing the assessment.

State-of-the-Art Psychometrics

Our analytics are grounded in Item Response Theory (IRT) - the same statistical gold standard used for well known assessments like the GRE, LSAT and MCAT. Ours is the world's most published team in applied IRT. No tests and measurement team is more respected in academic and corporate sectors than our experts.

Legally Defensible

Complies with the Standards for Educational and Psychological Testing and the Uniform Guidelines for Employee Selection Procedures, thereby avoiding unfair scoring differences across subgroups of test takers.

Scalability

Effective for evaluating Line, Middle and Senior Level candidates across customized norms. Also, our proprietary feedback reports go beyond simple trait scores by outlining in unprecedented detail candidates' hidden strengths and weaknesses. This is a first in the industry.

Versatility

Personality and skill summaries are augmented by automatically generated action plans based on candidates' distinctive response patterns to assist with job interviews or performance training needs and periodic evaluations.

Reliable Customer Support

Implementation is backed 24/7 by a global team of social psychologists, statisticians, and computer scientists. We are not mere consultants; we become intimate members of your HR team.

Affordability

Flexible packages and cost structures guarantee that 20|20 Skills will be your most cost effective, turn-key solution.